PRIVACY POLICY
HOW WE HANDLE
YOUR DATA
This policy explains what Alpha Waves collects, how that information is used, and the choices you have when using the platform.
AT A GLANCE
PRIVACY WITH
CLEAR LIMITS
We collect the information needed to operate the service, protect accounts, communicate with members, and improve the platform responsibly.
Service
Data is used to run, secure, and support the platform.
Control
Members can contact us about access, correction, or deletion requests.
Section 01
Information We Collect
- Account details like name, email address, phone number, country, and login credentials.
- Membership, subscription, payment, and support interaction records tied to service delivery.
- Device, browser, IP address, language preferences, and general usage analytics.
- Messages and files you send to our support or operations team.
Section 02
How We Use Information
- To create and manage accounts, process access, and deliver requested services.
- To provide signals, onboarding help, security notices, and support communication.
- To improve reliability, product experience, and platform security.
- To detect abuse, prevent fraud, and protect our systems and members.
Section 03
Sharing And Retention
- We may share data with infrastructure, hosting, analytics, and payment partners needed to operate the service.
- We may disclose information where required by law or valid legal process.
- We retain information only as long as reasonably necessary for service operations, legal compliance, and security review.
- We do not sell personal information to unrelated third parties for broad advertising purposes.
Section 04
Your Choices
- You may request access, correction, or deletion of certain data, subject to operational and legal constraints.
- You may opt out of non-essential marketing communication at any time.
- You are responsible for safeguarding your credentials and alerting us if unauthorized access is suspected.
Questions about privacy can be directed to our support desk at any time.
Contact Support